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Why Choose Us. The StrideOn Difference
- By Lydia Lucas
- June 17, 2024
- At StrideOn, we're not just about providing knee walkers; we're about creating a community and an experience that supports you through your recovery journey. We pride ourselves on being distinctly different in the mobility aid market, and here’s why choosing us makes all the difference.
Real People, Real Support
When you contact StrideOn, you're not redirected to a generic call centre or a robot. You're connected with real people based in Somerset, who understand both the physical and emotional challenges that come with mobility issues. Our team is here to chat, listen, and discuss the best options for you, whether you're considering renting or buying, choosing between the StrideOn or Orthomate models, or selecting the perfect accessories to enhance your comfort and convenience.
Tailored Solutions Just for You
We know that every recovery journey is unique, which is why we offer customisable options to suit your individual needs:
- Accessories: From cup holders for your morning coffee to memory foam knee pads for extra comfort, and even waterproof cast covers to protect your recovery, we've got a range of accessories designed to make your life easier.
- Renting vs. Buying: Depending on your situation, you might prefer to rent a knee walker for a short period or buy one to have as long as needed. We provide flexible options to suit your specific requirements.
British Design, Somerset Heart
All our products are designed right here in the UK by a team of dedicated professionals who are just like you—real, normal people. Being based in Somerset, we ensure our products with the quality and reliability that British design is known for.
Uncompromised Quality and Availability
Quality is non-negotiable at StrideOn. We ensure that every knee walker is up to standard and ready to help you manage your recovery with ease. Our warehouse and workshop holds all the necessary spare parts, meaning that replacements or repairs are quick and hassle-free. Not only that, but we provide carry out servicing on all our knee walkers that have been hired out, ensuring they remain in top condition.
Ongoing Engagement and Follow-ups
Our relationship with our customers doesn’t end at the sale or rental. We follow up to check on your progress and are always available to provide support or answer any questions you might have. We believe in building lasting relationships with our customers, making you feel valued and supported every step of the way.
Join Our Community and Win
We love seeing our customers thrive and enjoy their new method of mobility! That's why we run exciting initiatives like our photo competition, where you can win £200. It’s a fun way to engage with our community and share your journey with others. Find out more and how you can enter here. The closing date for this one is 31st July, so don’t miss your chance to enter!
Choosing StrideOn means choosing more than just a product. With our commitment to quality, customer-focused approach, and engaging community activities, we ensure that your journey to recovery is as comfortable and supported as possible.